Effective Date: 7/1/2026
Community Action Partnership of Providence County, also known as CAPP or PVD CAP, respects your privacy. This Privacy Policy explains how we may collect, use, protect, and share information when you visit our website, contact us, complete a form, register for a program, make a donation, or otherwise interact with us online.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
CAPP may collect information that you voluntarily provide to us, such as when you:
- Complete a contact form
- Submit a program inquiry or application
- Register for a class, event, or service
- Sign up for updates or newsletters
- Make a donation
- Volunteer or request partnership information
- Contact us by phone, email, or through the website
The information we collect may include:
- Name
- Email address
- Phone number
- Mailing address
- Household or eligibility information related to specific programs
- Donation information
- Volunteer or partnership interests
- Any other information you choose to provide
Some CAPP programs may require additional information to determine eligibility, provide services, or comply with program, funder, or government requirements.
Website Usage Information
When you visit our website, certain information may be collected automatically through standard website tools, cookies, analytics platforms, or similar technologies. This may include:
- Pages visited
- Time spent on the website
- Browser type
- Device type
- General location information
- Referring website
- Search terms or interactions with the site
This information helps us understand how visitors use our website and improve access to information, resources, and services.
How We Use Information
CAPP may use information we collect to:
- Respond to questions or requests
- Provide information about programs and services
- Determine eligibility for certain programs
- Process applications, referrals, registrations, donations, or volunteer inquiries
- Communicate important updates
- Improve our website and services
- Maintain program records
- Meet reporting, funding, legal, or compliance requirements
- Protect the safety, security, and integrity of our website, systems, staff, and clients
We do not use personal information for purposes unrelated to our services, programs, or organizational operations.
Program Applications and Third-Party Forms
Some CAPP programs may use third-party platforms, online forms, portals, or partner websites to collect applications, registrations, or supporting documents. These may include platforms used for program intake, donations, scheduling, or government benefits.
When you leave the CAPP website or submit information through a third-party platform, that platform’s own privacy policy and terms may apply. We encourage you to review those policies before submitting personal information.
Donations
If you make a donation online, your payment information may be processed through a secure third-party payment processor. CAPP does not store full credit card or bank account information on our website.
Donation information may be used to:
- Process your gift
- Send receipts or acknowledgments
- Maintain donor records
- Communicate about CAPP’s work, events, or giving opportunities
You may contact us if you prefer not to receive donor communications.
How We Share Information
CAPP does not sell personal information.
We may share information only when necessary to:
- Provide requested services
- Process applications, referrals, donations, or registrations
- Coordinate with partner agencies, funders, service providers, or government programs
- Meet legal, grant, reporting, audit, or compliance requirements
- Protect the rights, safety, or security of CAPP, our clients, staff, systems, or the public
When possible, CAPP limits shared information to what is necessary for the specific purpose.
Cookies and Analytics
Our website may use cookies or similar technologies to improve website functionality, understand visitor behavior, and support website performance.
Cookies may help us:
- Understand which pages are most useful
- Improve navigation and accessibility
- Measure website traffic
- Remember certain user preferences
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.
Email Communications
If you sign up for emails, submit a form, or otherwise provide your email address, CAPP may use it to send program updates, event information, donation acknowledgments, newsletters, or responses to your inquiries.
You may unsubscribe from marketing or newsletter emails at any time by using the unsubscribe link in the email or contacting us directly. Please note that we may still send service-related or transactional communications when necessary.
Data Security
CAPP takes reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration. However, no website, email system, or online transmission is completely secure. Please avoid submitting highly sensitive information through general contact forms unless specifically instructed through a secure program process.
Children’s Privacy
CAPP provides programs and services that may support families, children, and youth. Our website is intended for general audiences and is not designed to knowingly collect personal information directly from children under 13 without appropriate parent, guardian, or program-related consent.
If you believe a child has submitted personal information through our website without appropriate consent, please contact us.
Links to Other Websites
The CAPP website may include links to third-party websites, partner agencies, government portals, donation platforms, social media pages, maps, or other external resources.
CAPP is not responsible for the privacy practices, content, or security of third-party websites. Visiting those websites is subject to their own privacy policies and terms.
Your Choices
You may contact CAPP to:
- Ask questions about this Privacy Policy
- Request updates or corrections to information you have provided
- Unsubscribe from non-essential communications
- Ask how your information may be used for a specific program or service
Certain records may need to be retained to meet program, legal, funding, audit, or reporting requirements.
Updates to This Privacy Policy
CAPP may update this Privacy Policy from time to time. When updates are made, the effective date at the top of this page will be revised. We encourage visitors to review this page periodically.